Wimbledon

Wimbledon

Nothing heralds the start of the summer holiday season for me as much as the Wimbledon tennis championships. When I was an impoverished student in London, I was lucky enough to work at Wimbledon for two consecutive years. Two weeks of serving expensive, fancy food to...
Get out of your own head!

Get out of your own head!

There are many ways to quiet the overactive mind, including the following: Change ‘What if?’ to ‘What is?’. Instead of ‘What if…happens?’ ask yourself ‘What is really happening right now? What steps can I take to deal...
Customers

Customers

Do you really give customers what they need? Henry Ford, famously said that if you would have asked people what they wanted (prior to the motor car) they would have said: ‘A faster horse’. Success in business really boils down to giving customers what they need....